Frequently Asked Questions
If you have any questions, just give us a call! However, we have compiled a list of our most frequently asked questions below for your convenience. If you'd like more details or if you have any additional questions, all you have to do is give us a call!
I'm planning to use a bus party with 30 persons, do you have a bus that can accommodate us?
Yes, we have a party bus that can comfortably accommodate an upwards of 30 persons
We are a group of friends from out of town and we want to tour around Grand Rapids. Can you take care of that?
Absolutely. If you're in need of a bus or a limousine to drive a group of friends from out of town around Grand Rapids or even to a Tigers' game in Detroit, we can absolutely take care of that transportation for you.
How can I get a quote?
Getting a quote from Grand Rapids Limousines is easy, all you have to do is call! Our booking agents will ask you a few basic details about your event and find you the best bus at the best price.
Can we drink on the vehicles?
Of course! As long as you are of legal age you can most certainly drink on board the vehicles! Just keep in mind that you must bring your own booze on board, but we do have coolers stocked with ice for your convenience.
Are food and drinks included in the pricing of our limousine rental?
No. Unfortunately it is unlawful for us to provide you with alcohol due to our lack of a liquor license. We don't provide food because it's hard to say what people will enjoy. You're free to bring your own food and drink however.
What kind of training do your drivers go through?
Most of our drivers are current or former school bus drivers. They take safety very seriously. Other than that, all of our drivers go through a background check as well as being drug tested and going through safety courses with our company.
Are we allowed to smoke in the limousine?
Unfortunately we do not allow smoking in any of our vehicles. In order to keep our vehicles clean, we cannot allow the smoking of any substances in our vehicles.
I need to cancel my service. How do I do it?
In the event that you need to cancel, we have to inform you that we cannot allow it. Upon the time of booking, you agreed to be responsible for the full amount for the service and due to that fact, we cannot resell the vehicle thus we cannot allow for any cancellations.